1. About Classmates

Classmates is a platform designed to help parents and carers discover educational experiences, organise their homeschooling and connect with other homeschooling families.

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Classmates may include information about experiences provided by museums, galleries, activity providers, educational organisations and other third parties.

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Classmates does not necessarily organise, operate or provide these experiences itself.

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Where an experience is provided by a third party, any booking, payment, cancellation, admission or participation is subject to that provider's own terms and conditions.

2. Eligibility

Classmates is intended for parents and carers.

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You must be legally able to enter into a binding agreement to use Classmates.

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By creating an account, you confirm that the information you provide is accurate and that you are using the Service for yourself as a parent or carer.

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Classmates does not provide child accounts or child profiles. Children should not create accounts or use Classmates independently.

3. Your account

You are responsible for:

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• Providing accurate information when creating your account

• Keeping your login details secure

• Keeping your account information up to date

• All activity carried out through your account

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You must not:

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• Create an account using someone else's identity

• Share your account with another person

• Attempt to access another user's account

• Use Classmates for unlawful or fraudulent purposes

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If you believe someone has accessed your account without permission, please contact us.

4. Using Classmates

You may use Classmates for personal, non-commercial purposes in accordance with these Terms.

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You agree not to:

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• Use Classmates to harass, threaten or abuse another person

• Post offensive, discriminatory or unlawful content

• Impersonate another person

• Share another person's private information without permission

• Attempt to interfere with or disrupt the Service

• Introduce malicious software or code

• Attempt to gain unauthorised access to Classmates or its systems

• Use Classmates to advertise or promote unrelated commercial services without our permission

• Scrape, copy or systematically collect information from Classmates

• Use Classmates in a way that could put another user or child at risk

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We may suspend or restrict accounts that breach these Terms.

5. Community

Classmates includes community features that allow parents and carers to interact with other users.

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You are responsible for anything you post, including questions, replies, comments, photographs, notes and other content.

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You should think carefully before sharing personal information.

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For your safety, we recommend that you do not share:

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• Your home address

• Your child's full name

• Your child's school

• Private telephone numbers

• Financial information

• Passwords

• Other information that could unnecessarily identify or locate you or your family

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Classmates is a community platform and we cannot guarantee that other users will behave appropriately.

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If you see content or behaviour that concerns you, you should report it to us using the available reporting tools or by contacting us.

6. Experiences

Classmates may display educational experiences and activities from third-party providers.

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Information about an experience may include:

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• Location

• Age suitability

• Subject

• Description

• Dates and times

• Whether the experience is free or paid

• Booking information

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We aim to provide useful and accurate information, but experience details may change.

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We do not guarantee that:

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• An experience will be available

• An experience will take place as described

• A venue will remain open

• Pricing will remain unchanged

• An experience will be suitable for your particular child or family

• A third-party provider will provide the experience to an expected standard

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You should check the relevant provider's information before attending.

7. Bookings and third-party providers

Some experiences may include a link or option to book directly with a third-party provider.

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When you book an experience through another organisation, your relationship with that organisation is governed by its terms and conditions.

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Classmates is not responsible for:

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• The quality or safety of a third-party experience

• Changes or cancellations

• Refunds

• Admission requirements

• Travel arrangements

• Injuries, losses or damages arising from participation in a third-party experience

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You are responsible for deciding whether an experience is appropriate for your family.

8. Custom experiences

Classmates allows you to create your own experiences for activities, outings and spontaneous learning opportunities.

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You are responsible for the information, photographs and notes you add to your custom experiences.

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Custom experiences are intended as a personal record of your family's learning and may not be reviewed or verified by Classmates.

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You should not use custom experiences to upload unlawful, offensive or inappropriate content.

9. Photos and content

You retain ownership of content you upload to Classmates.

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By uploading content, you grant Classmates a non-exclusive, worldwide, royalty-free licence to store, process and display that content as necessary to operate the Service and provide the features you use.

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You confirm that:

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• You have the right to upload the content

• You have obtained any permissions necessary to use photographs of other people

• Your content does not infringe another person's rights

• Your content does not contain unlawful or harmful material

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We may remove content that we reasonably believe breaches these Terms, our community guidelines or applicable law.

10. Community safety

Classmates is intended to help parents and carers connect, but Classmates does not arrange or supervise in-person meetups between users unless expressly stated otherwise.

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If you choose to meet another Classmates user in person, you do so at your own discretion and risk.

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We strongly recommend following our safety guidance, including meeting in public places and using appropriate safeguarding precautions.

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Classmates is not responsible for the conduct of another user, either online or offline.

11. Subscriptions

Some Classmates features may require a paid subscription.

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The applicable price and subscription options will be displayed before you subscribe.

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Subscriptions may be billed monthly or annually, depending on the option you select.

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If your subscription is purchased through an app store, payment and subscription management may be subject to the terms of that app store.

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Your subscription will continue according to the subscription terms presented when you purchase it unless cancelled in accordance with the applicable cancellation process.

12. Refunds and cancellations

Cancellation and refund rights may depend on where you purchased your subscription and applicable consumer law.

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If you subscribed through Apple or Google, cancellation may need to be managed through the relevant app store.

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Nothing in these Terms limits any statutory consumer rights that cannot legally be excluded.

13. Intellectual property

Classmates and its content, including its name, branding, software, design, graphics, text and functionality, are owned by or licensed to us and are protected by applicable intellectual property laws.

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You may use Classmates only for its intended purpose.

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You must not copy, reproduce, modify, distribute, sell or commercially exploit Classmates or its content without our written permission.

14.  Accuracy of information

We work to make Classmates useful and accurate, but we cannot guarantee that all information is complete, current or error-free.

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Experience availability, prices, opening hours, age recommendations and other details may change.

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You should always verify important information directly with the relevant provider before making plans or travelling.

15. Availability of the Service

We aim to keep Classmates available and reliable, but we do not guarantee that the Service will always be:

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• Available

• Uninterrupted

• Error-free

• Secure

• Compatible with every device

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We may temporarily suspend or modify parts of Classmates for maintenance, updates, security reasons or other operational purposes.

16. Account suspension and termination

You may stop using Classmates and delete your account at any time.

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We may suspend or terminate your account where we reasonably believe that:

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• You have breached these Terms

• You have misused the Service

• Your behaviour creates a safety risk

• Your account is being used fraudulently

• We are required to do so by law

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Where appropriate, we may give you an opportunity to resolve the issue before taking action.

17. Privacy

Your use of Classmates is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.

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You can find our Privacy Policy here: 

18. Our responsibility to you

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

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Subject to your statutory rights, Classmates is not responsible for losses or damages arising from:

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• Your use of third-party experiences

• The conduct of other users

• Information provided by third parties

• Your decision to attend an experience

• Your interactions with other users

• Events outside our reasonable control

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Nothing in these Terms affects your legal rights as a consumer.